StellerWeb

Got Questions

We have answers.

Everything you need to know before we get started.

We build on React and Next.js, the same modern web frameworks powering some of the fastest sites on the internet. Our sites are custom designed to your brand, not dropped into an overused template. Clean, fast, and built to perform.

WordPress powers a huge portion of the internet which also makes it the number one target for hackers. It requires constant plugin updates, security patches, and tends to get slow and bloated over time. Our sites are built on a modern framework that is faster, cleaner, and far more secure.

You own the design and content. The site lives on our hosting infrastructure which ensures it stays fast, secure, and updatable. If you ever want to move on we will help you transition.

Our sites are built on a professional web framework that requires a developer to update. We keep it this way so your site stays clean, fast, and consistent. Changes are included in our Managed Care and monthly stack plans. Additional changes outside those plans are a flat $35 each. No hourly rates, no surprises.

We handle everything. You answer a few questions about your business and we take it from there. Every package includes full copywriting so you never have to stare at a blank page.

Depending on your package, most sites are live in 3 to 14 days from when we receive your completed intake form. We move fast because we have a proven process and we do not keep you waiting.

A revision round means you send us all your feedback at once and we action everything in one go. Launchpad includes 1 revision round, Presence includes 2, and Authority includes 3. A revision is a change to something already built, tweaking copy, adjusting layout, moving sections. Adding completely new pages or changing the entire design direction is a new request not a revision. Additional revision rounds are $150 each.

Yes. We start fresh and build something better. We work with your existing brand colors, logo, and anything else you want to keep. We do not patch up old sites but we absolutely build on top of what makes your brand yours.

Nope. We handle imagery for every package using AI generation and AI photo enhancement. If you have existing photos you love we can enhance and optimize them too. Either way your site will look great.

We can absolutely start fresh and build you something better. We do not patch up old sites but we are happy to review what you have and recommend the right package for where you want to go.

Not much to start. We kick off with a conversation about your business, your clients, and your goals. From there we send you a simple intake form. You do not need to write a single word of copy. That is our job.

StellerChat connects all your messaging channels into one inbox. WhatsApp, Facebook Messenger, Instagram DMs, and your website chat all flow into a single place. An AI assistant responds automatically to common questions so no message goes unanswered even when you are busy or sleeping. You can jump in and reply personally whenever you want.

It is our monthly automation package that keeps your business responsive around the clock. It includes StellerChat across all your messaging channels, missed call text back, and a weekly performance summary. Hosting is included so it replaces your care plan entirely.

Everything in the Lead Capture Stack plus a 24/7 AI receptionist that answers every call, qualifies leads, and books appointments automatically. Built for businesses that cannot afford to miss a single inquiry.

Yes. We ask for 50% upfront to begin and 50% on launch day. For Authority packages we can arrange three equal payments across the project. The site goes live once the final payment is received.

No problem. If you need to cancel for any reason we will refund 50% of your deposit. Once the site has been delivered no refunds are issued.

We specialize in small businesses across the US. Trades, coaches, salons, real estate, wellness, and more. If you serve customers and need a professional online presence that actually works we can help.

Yes. If for any reason things do not feel right after seeing the first draft we will refund 50% of your deposit. No conditions, no fine print. Once the site has been delivered no refunds are issued. We would rather part ways on good terms than have an unhappy client.

Hit Let's Talk anywhere on the site. We will have a quick conversation about your business, your goals, and which package makes the most sense. No pressure, no sales pitch. Just a real conversation.